For clear money help that’s on your side and free to use, just search for MoneyHelper. Here to put you in control with impartial guidance that’s backed by government and to recommend further, trusted support if you need it. Here to cut through the complexity, explain what you need to do and how you can do it. MoneyHelper is here to make your money and pension choices clearer. If you need advice about your pension or money generally: MoneyHelper
FSCS offers a completely free service to consumers and it's funded by the financial services industry. If the firm you’ve been dealing with has failed and can’t pay claims against it, FSCS can step in to pay compensation. The Financial Services Compensation Scheme (FSCS) protects consumers when authorised financial services firms fail. If you have a problem with a financial firm that's gone out of business: FSCS The ombudsman service resolves disputes fairly and impartially, and has the power to put things right. The Financial Ombudsman Service settles complaints between consumers and 'live' businesses which provide financial or claims management services. If you have a problem with a financial firm that's still trading: Financial Ombudsman Service It promotes the safety and soundness of the firms it regulates and supervises, and helps to secure an appropriate degree of protection for policyholders. The Bank of England's PRA regulates and supervises all the major banks, building societies, credit unions, insurers and major investment firms in the UK. It operates independently of the government. It aims to make sure financial markets work well so that consumers get a fair deal. The FCA regulates the behaviour of financial services firms and protects consumers. The regulators of the financial services industry are the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA). They were formed in 2013 after the financial crisis to replace the previous regulator, the Financial Services Authority.
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